Be it lack of energy, laziness or other reasons, some days are simply not meant for cooking. Luckily, at times like that, food delivery services can save the day.

But not all home deliveries run smoothly. Some might end up with items missing, some arrive cold, sometimes your pizza is upside down. For TikTokerMarija Lezaja, her food was delivered reeking of smoke. She shared her disappointment ina videothat went viral, but fellow TikTokers were seemingly split into camps over the matter.

Bored Pandahas reached out to Marija and she was kind enough to answer a few of our questions. You will find her thoughts in the text below.

Not all food deliveries are worth a five-star rating

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

Image credits:Marques Thomas (not the actual photo)

TikToker Marija did not have a pleasant experience as her food was delivered with a terrible smell

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

Image credits:marijalezaja

“So I order DoorDash from Applebee’s because I didn’t feel like cooking and I had a long day with the kids.”

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“I was like, ‘At the front door, I’ll meet you there.’And there’s a girl giggling in the background. He walks up and gives me the bag. He’s like, ‘Alright, have a good night.'”

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“I don’t know what the vetting process is for DoorDash but maybe we could make it a little more extensive because, why would you call me talking like that, and why would I want to eat my food smelling like that when I have to pay an arm and a leg for DoorDash? So I’m good, I’ll just take the L on the money.”

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

Image credits:borodai (not the actual photo)

Marija’s video attracted more than 130k views on TikTok

The TikToker made sure to tip the delivery person beforehand

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

Image credits:cottonbro studio (not the actual photo)

Nowadays, food delivery service is quite a popular option among those who can’t or choose not to cook a homemade meal. Nearly every country has at least one option that allows people to order in from the places they love without having to take one step out of the house.

But it’s not only meal deliveries that have been on the rise lately, as people have been using the service more and more to get groceries, too. The revenue for the latter reportedly grew from 130 billion in 2017 to 630 billion in 2023.

The majority of food delivery app users rely on them at least once or twice a week

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

Image credits:Ketut Subiyanto (not the actual photo)

Even though quite a few restaurants offer their own delivery service nowadays, some people opt for using dedicated apps instead; and it’s not difficult to see why. Having numerous options at the tip of one’s fingers allows them to compare the meals and the prices or other factors that can determine their choice. In addition to that, such apps can help them learn about unheard of places likely to become new personal favorites.

Real Research Media revealed that other reasons included lack of time—or willingness—to physically travel to a restaurant or to cook at home. That’s why out of 300,000 surveyed people, roughly three-fourths said they use food delivery apps; be it 1-2 times a week (as do roughly 53% of the respondents), 3-4 times a week (23%), or more than 5 times a week (9%).

During a recent interview, Marija told Bored Panda that she only uses food delivery services a few times a year, and the incident she discussed in her video was the only negative experience she had so far.

A delivery-gone-wrong is pretty much inevitable every once in a while

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

Image credits:Alex Green (not the actual photo)

For instance, roughly 90% of surveyed Americans said they have received a wrong order, more than half of them—54% to be exact—believed the courier gave their food a taste before dropping off the food, and nearly 60% reported having a confrontation with the delivery person.

This just goes to show that far from every home delivery runs smoothly; and when they don’t, customers typically request a refund, Circuit reports. Requesting a refund or getting in touch with customer support is what some people under Marija’s video suggested, as they seemingly could relate to the TikToker’s situation. Others, however, didn’t sympathize with her much.

Some TikTokers sided with Marija

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

Others justified the food delivery service

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

“Very Disappointed”: Woman Blasts DoorDash After Experience Leaves Her Regretting Her Order

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