Some companies are downright shameless when it comes to designing packaging in order to subtly trick their customers. Our team atBored Pandahas collected some of the most infuriating andeco-unfriendlyexamples of products that consumers have found at their local stores. Scroll down for a crash course on what not to do if you want your business to have a reputation for honesty, transparency, and ethics.
We wanted to learn about the fallout these sorts of practices can have on companies, as well as what customers can do to push back. Matt Johnson, PhD, a marketing psychology expert specializing in topics such asconsumer psychologyandserendipity, shed some light on this. Read on for the insights he shared with Bored Panda.
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Johnsonexplained to Bored Panda how deceptive product packaging can have negative repercussions on a company’s reputation in the long term.“Deceptive product packaging might boost short-term profits, but it’s a risky game that can undermine consumer trust—the bedrock of long-term brand loyalty. When customers feel misled, it sparks a sense of betrayal, which can ripple through word-of-mouth and online reviews, tarnishing a brand’s reputation,” he said.He stressed the fact that the fallout isn’t just emotional, it’s also financial. “The cost of regaining trust often outweighs any initial savings, as brands must invest heavily in rebranding or damage control.”
Johnsonexplained to Bored Panda how deceptive product packaging can have negative repercussions on a company’s reputation in the long term.
“Deceptive product packaging might boost short-term profits, but it’s a risky game that can undermine consumer trust—the bedrock of long-term brand loyalty. When customers feel misled, it sparks a sense of betrayal, which can ripple through word-of-mouth and online reviews, tarnishing a brand’s reputation,” he said.
He stressed the fact that the fallout isn’t just emotional, it’s also financial. “The cost of regaining trust often outweighs any initial savings, as brands must invest heavily in rebranding or damage control.”
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Obviously it’s slightly misleading in terms of size, but more infuriating is the excess plastic used for no practical purpose.
“Frugality is about smart, cost-effective decisions that don’t compromise value or honesty, while cheapness signals cutting corners at the customer’s expense. The best brands understand that consumers value authenticity as much as affordability, and a short-term win through deception risks a long-term loss that no amount of clever marketing can undo,” the marketing psychology expert said.
Bored Panda was also interested in the things that the customers themselves can do to push back against deceptive practices like shrinkflation and skimpflation.Johnsonnoted that we aren’t as powerless as we might seem.
“Shrinkflation and skimpflation—when products shrink or their quality diminishes without a corresponding drop in price—can feel frustrating, but consumers hold more power than they might realize. One of the best ways to push back is to vote with your wallet. Opt for brands that maintain transparency and value, even if it means exploring lesser-known or store-brand alternatives,” he said.
I was so excited then I opened the box and a mild wave rage crept over my entire body. My husband and the cat are both hiding from me while I try to calm down, but I just stare at the pizza and get even angrier. Thought about calling the number on the box but the poor underpaid employee doesn’t deserve my unbridled wrath right now.Might be over reacting but I am pregnant and was very excited for pizza.
To clarify, these are not the burgers. These are the buns that came out of that bag.
“Social media is another powerful tool; calling out misleading practices can create public pressure on brands to be more accountable. Consumer advocacy groups and platforms like Consumer Reports also offer ways to amplify concerns and demand change collectively. Additionally, being a vigilant shopper—reading labels, comparing unit prices, and keeping tabs on subtle changes—can help you make informed decisions,“Johnsontold Bored Panda.“When consumers collectively prioritize value and transparency, they nudge the market toward fairer practices. Brands that respect their customers tend to win in the long run.”
“Social media is another powerful tool; calling out misleading practices can create public pressure on brands to be more accountable. Consumer advocacy groups and platforms like Consumer Reports also offer ways to amplify concerns and demand change collectively. Additionally, being a vigilant shopper—reading labels, comparing unit prices, and keeping tabs on subtle changes—can help you make informed decisions,“Johnsontold Bored Panda.
“When consumers collectively prioritize value and transparency, they nudge the market toward fairer practices. Brands that respect their customers tend to win in the long run.”
Took the lid off to get any that was left in the jar and the actual product is in the most minuscule little bag attached to the pump.
To be completely blunt, if youconstantly lieto your loyal customer base, you’ll push them away. Nobody enjoys feeling like they’re being taken advantage of. And as a consumer, if you’re willing to do a bit of research, there are always better, more consumer-friendly alternatives for you to find.Besides, it’s a very human feeling to want to get back at a person or organization that constantly lies to everyone. For example, someone might start posting about those deceptive practices on social media, and it can go viral, damaging the business’s reputation and—perhaps more importantly—profit margins.The World Economic Forum explains that shrinkflation is the phenomenon where consumer productsget smallerin size, but their price doesn’t change accordingly. A similar phenomenon is so-called skimpflation, where companies reduce the quality of their product or service while keeping the price the same.When it comes to shrinkflation and skimpflation, you’re paying the same amount of money as before for less quantity or quality, respectively. Or, to flip that around, you end up paying more than before per measure of quantity or quality. In short, your purchasing power and overall satisfaction go down.
To be completely blunt, if youconstantly lieto your loyal customer base, you’ll push them away. Nobody enjoys feeling like they’re being taken advantage of. And as a consumer, if you’re willing to do a bit of research, there are always better, more consumer-friendly alternatives for you to find.
Besides, it’s a very human feeling to want to get back at a person or organization that constantly lies to everyone. For example, someone might start posting about those deceptive practices on social media, and it can go viral, damaging the business’s reputation and—perhaps more importantly—profit margins.
The World Economic Forum explains that shrinkflation is the phenomenon where consumer productsget smallerin size, but their price doesn’t change accordingly. A similar phenomenon is so-called skimpflation, where companies reduce the quality of their product or service while keeping the price the same.
When it comes to shrinkflation and skimpflation, you’re paying the same amount of money as before for less quantity or quality, respectively. Or, to flip that around, you end up paying more than before per measure of quantity or quality. In short, your purchasing power and overall satisfaction go down.
Should be a lawsuit for deceit and false advertising. The candy is just over half as long as the packaging
With so many sales happening during every holiday season, companies can rack up a massive profit if they suddenly decide to use up fewer resources to put out more products. It’s an ever-present temptation to go beyond the impact of inflation.
CNN reports that American consumers spent a jaw-dropping$13.3 billionon Cyber Monday in 2024, a spike of 7.3% compared to a year ago. It’s hard to resist ‘last call’ deals. Especially if you’re still looking for holiday gifts for your loved ones, decide to treat yourself, or you realize that you can save a ton of money on big purchases you would’ve made in the near future anyway.
“While Cyber Monday remained the season’s and year’s biggest online shopping day, year-over-year growth was stronger on both Thanksgiving and Black Friday,” says Adobe Digital Insights lead analyst Vivek Pandya.
According to Adobe, holiday spending in the US for November 1 through December 31 is likely to go above $240 billion, a rise of 8.4% compared to 2023.
According to LendingTree, 71% of Americanshave noticedat least one incident of shrinkflation in the past year, while 57% said they’ve experienced multiple incidents. As per LendingTree’s analysis of 98 commonly used consumer products, a third have shrunk. “Household paper products—toilet paper and paper towels—saw the highest rate of change via fewer sheets per roll.”Meanwhile, “seven of the 16 (or 43.8%) breakfast items analyzed have been downsized since 2019 or 2020. Family-size Frosted Flakes dropped 9.6% from 24.0 ounces to 21.7, leading to a 40.0% price increase per ounce. Of the 13 candy items, five (38.5%) changed size. Meanwhile, six of 22 (27.3%) snacks analyzed underwent size reductions.”As it turns out, the price isn’t the only important thing. “Consumers don’t just look at prices, and they prefer price bumps over shrinking products. 89% of Americans always or sometimes compare brands’ product sizes or quantities when shopping. Many Americans would prefer that companies raise prices (38%) rather than reduce sizes (28%).”
According to LendingTree, 71% of Americanshave noticedat least one incident of shrinkflation in the past year, while 57% said they’ve experienced multiple incidents. As per LendingTree’s analysis of 98 commonly used consumer products, a third have shrunk. “Household paper products—toilet paper and paper towels—saw the highest rate of change via fewer sheets per roll.”
Meanwhile, “seven of the 16 (or 43.8%) breakfast items analyzed have been downsized since 2019 or 2020. Family-size Frosted Flakes dropped 9.6% from 24.0 ounces to 21.7, leading to a 40.0% price increase per ounce. Of the 13 candy items, five (38.5%) changed size. Meanwhile, six of 22 (27.3%) snacks analyzed underwent size reductions.”
As it turns out, the price isn’t the only important thing. “Consumers don’t just look at prices, and they prefer price bumps over shrinking products. 89% of Americans always or sometimes compare brands’ product sizes or quantities when shopping. Many Americans would prefer that companies raise prices (38%) rather than reduce sizes (28%).”
I wish I could say at least it tasted good, but I can’t.
Like they fill it up just high enough to cover the little window on the box but if you look closer you’ll see that it stops right there. Tilt the box on its side and you can see how much is really in it. I’m so sick of this stuff.
Shrinkflation and skimpflation hurt your wallet, the quality of your life, your potential savings, and, in the long run, can affect your lifestyle, because you can’t afford what you used to and need to cut back.That’s on top of the sinking feeling that your hard-earned wage isn’t as valuable as it was in the past. You then have a few options. First of all, you can look for cheaper alternatives, potentially sacrificing some product quality in the process.
Shrinkflation and skimpflation hurt your wallet, the quality of your life, your potential savings, and, in the long run, can affect your lifestyle, because you can’t afford what you used to and need to cut back.
That’s on top of the sinking feeling that your hard-earned wage isn’t as valuable as it was in the past. You then have a few options. First of all, you can look for cheaper alternatives, potentially sacrificing some product quality in the process.
Sure, there are cheaper chocolates available if your favorite brand has embraced shrinkflation. However, the alternatives might taste different or use cheaper ingredients. It’s not the end of the world, but it’s not quite what you’re looking for. Hardly anyone enjoys making lifestyle changes when they don’t have to. It feels nice to have some basic comforts you can rely on in your life.
Another thing to consider is that not every alternative to your fave products is going to be available in your local shops. You might need to walk or drive further or even rely on deliveries. This can eat into your time due to a longer commute, or your cash due to more fuel use or added delivery costs.You can also decide to focus on bringing home more money so that you can afford the same standard of living you got used to. This might mean talking to your boss about that overdue raise or promotion, applying to new jobs at your company or other businesses, or working longer hours for overtime.
Another thing to consider is that not every alternative to your fave products is going to be available in your local shops. You might need to walk or drive further or even rely on deliveries. This can eat into your time due to a longer commute, or your cash due to more fuel use or added delivery costs.
You can also decide to focus on bringing home more money so that you can afford the same standard of living you got used to. This might mean talking to your boss about that overdue raise or promotion, applying to new jobs at your company or other businesses, or working longer hours for overtime.
btw Corporate Douchebaggery Apologists, don’t even start with the “extra protective room” for the chocolates…
Just bought this
Or you might even feel pressured to pick up a side hustle or two just to maintain your and your family’s lifestyle and reputation in your local community. Public perception and the desire to be admired and respected are phenomenal sources of anxiety if you let them run wild.
Which of these examples ofmisleading designsmade your blood boil? Have you noticed any examples of shrinkflation in your local shops over the past few years? What is the most recent case of deceptive product packaging you’ve stumbled across?
I have storage space!
The one on the right is replacing the one on the left. They only took 10% off the price. Marketing sucks.
As an added infuriation, they only made the Tyrannosaurus, Triceratops, Mastodon, and Sabertooth Tiger. Sorry Kimberly and Tommy. And EXTRA sorry if you were hoping to build a megazord.
It could fit into a bag a 1/4 of the size. At what point is this just false advertising lol
Bought this book for my kid. “For touching and feeling”. The lion has fur on it but every other page after the cover is just a blank page.
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they look full size in the package but are pretty tiny in reality.
Oh, you wanted them ALL to have sprinkles? Well, you only get two. Bozo.
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I wanted 100% cranberry juice so I bought this juice labeled “100% JUICE CRANBERRY”, only to get home, pour myself a glass, and notice the next line on the label, in much, much smaller print.
$4.39 after tax and it looks like someone sneezed product into this jar. I don’t know if it actually counts as shrinkflation because I have never bought this product before, but it’s a goddamn scam. Straight back to Walmart it goes.
Bought this some time ago, and just remembered it when I saw the chocolate bar here…
Thought something wasn’t quite right when tipped to side, so removed label to confirm…
Look out for fake certification badges!
I am so disappointed. Can’t legally return alcohol. What kind of misleading packaging is this??
$50 for this which makes it look like there is triple the popcorn kernels. The screwed up part is how cheap regular popcorn is.
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